Rather to post it in the Forum please use the official way and write an supportmail including all the details you posted here so the team will look at it and will let you know as well. So please write to the support at support@airlinesim.aero. From the distance, with the new market and the transfer tool it can be all right or it might not be. But doing these accusations here in the forum just to find out that you have been wrong could end in an harassment for your self …