Stapleton offline

At the moment we have some problems with the Stapleton game world - we are working on that and thank you for your patience!

Zur Zeit liegt eine Störung auf Stapleton vor - wir arbeiten dran und danken für die Geduld!

Hi "Team"…

…any update on Stapleton???

Nope, not at the moment - as our both "technicians" are not online at the moment, it also may take a while…

So - database is offline and couldn’t started at the moment - have to wait for further details!

Datenbank ist ausgefallen und konnte nicht neu gestartet werden - wir warten auf weitere Details!

Any news about Stapleton?

hey guys…whats up with stapleton.

it’s gettin boring ;)

Keep cool - Flüge werden nachgeholt.

[EN] Somewhat of a “bad” situation. Server of course decided to go down Saturday night when no one was around. Admin was notified last night but hasn’t responded to far…it’s Sunday after all. All we can do right now is wait… Sorry for that :(

[DE] Sind in einer recht unbefriedigenden Situation momentan. Der Server hat sich natürlich an einem Samstag-Abend verabschiedet, wenn keiner da ist. Der Admin wurde zwar benachrichtigt, hat sich aber bisher nicht gemeldet…am Sonntag mitunter verständlich. Daher können wir leider wenig anderes tun als warten. Vielen Dank für euer Verständnis :(

I am trying to figure out a solution by myself, but I can’t tell whether or when I can fix it.

It has been about 16 hours now. Once you get it fixed and back online perhaps you should consider giving everyone onStapleton a credit.

May I also suggest that in the future if there’s a big problem like this it be posted on Facebook as well as here.

Tks for all you do!

hallo team

do we have to preper for a full restart from day zero? as it was once on one of the other newer servers?

I doubt that. Most likely scenario would be we will most likely know more later tonight or tomorrow.

I’m really sorry this is taking so long. But I gotta admit that it’s rather hard for me without a “qualified” admin around.

Anyhow, from what I can tell, there’s no data loss. Once we get it up an running again it should have considerable backlog, but the data should still be there. Keep your fingers crossed. I guess it’s going to be a long night…

Best of luck!

Ok, from what I can tell, Stapleton is running again.

Backlog is massive, so it might take a rather large amount of time until things are sorted out again completely.

I’m sure some compensation is appropriate considering the long downtime and the “aftermath” in terms of backlog. But let me think about that tomorrow. Need to get some sleep first :)

Sorry again this took so long and thank you very much for your patience and understanding.

EDIT: As usual, you can keep an eye on Stapleton’s backlog here: http://stapleton.airlinesim.aero/app/info/status

Many thanks, Martin, from around the world

Is the Aircraft market unavailable while the server is catching up? I leased an aircraft, but after the time is up. Nothing happened (I didn’t get the airplane).

My "Default Fleet" is missing. And no idea where my new leased ac are… 36hrs after break down, still not working…

If you’re waiting for aircraft transactions to finish, please keep an eye on the “Auctioneer” job on the status page: http://stapleton.airlinesim.aero/app/info/status

I case you’re wondering by the background job is disabled right now: I’m taking care of some things manually to speed up the overall process.