Bug (small logo)

English Boards General
1

Hi everybody!

I cannot upload the small logo on Nicosia. Doesn’t matter how small I make it, it simply doesn’t work. I still get the message “The provided image’s height is invalid”. The image is jpg 120X19 pixels, 4 kb. Any ideas?

Thanks

2

The picture must have 120 x 23 pxl.

3

OK. Thanks! It works. I was consider that it as to be maximum 120x23 pixels.

4

Mine says the same but with invaild

i need the small picture

5

Could you give us more information, please?

  • Dimensions (in pixels)

  • File size (kb)

  • Extension (.jpg .png …)

6

Hello -

I re-designed my small logo in Gatow, then I deleted the existing small logo and uploaded the new one.  When it successfully uploads, it displays the old logo that I supposedly deleted.

The new logo is displayed with an "awaiting approval" message but it is the older one being displayed, which was approved some time ago.

Any thoughts on how I can get the new logo uploaded and set for approval? 

7

It should already be set. I had this issue a bit earlier, and it took about a day for everything to be correct. Just give it 24 hours, and it by that time it's not right, might want to send a support ticket.

8

Sweet - thanks!

9

Hello -

I re-designed my small logo in Gatow, then I deleted the existing small logo and uploaded the new one.  When it successfully uploads, it displays the old logo that I supposedly deleted.

The new logo is displayed with an "awaiting approval" message but it is the older one being displayed, which was approved some time ago.

Any thoughts on how I can get the new logo uploaded and set for approval? 

It is a bug, when you refresh the page you will see the new logo "awaiting approval" instead of the old one.

10

There is not a single bug. It's just the cache of your browser. You always press F5 (Ctrl+F5), if something seems wrong... on all pages. :P 

... and the small logo must fit the exact dimensions. :)