Gatow - problems?

all day not working on-line reservation system

on every tray o got error

i send email in support@airinesim in morning but problem still exist 6 hours later

ORS works fine for me…

Anyone else having problems with the ORS?

Yep I also have the same problem. I tried a number of requests (JNB-DUR,JNB-CPT,CPT-WDH,EWR-SFO) but always received an error message. Interesstingly I had luck requesting TXL-RLG, but this was the only one that worked.

It’ll forward me to a page where it says

[CODE]"

Internal error

Return to home page"[/CODE]

and then

[CODE]"

HTTP Status 404 - /info/status

type Status report

message /info/status

description The requested resource (/info/status) is not available.

Apache Tomcat/6.0.35"[/CODE]

I’m currently using FF 18 on OSX

well when i try JFK-LHR i got crash (Internal Error)

With JFK-LHR it´s the same for me

Looking into this.

Should be gone.

yep issue solved, great - thank you. Guess you’re the first support team that manages to solve a bug even on a weekend - you should clearly consult Telekom, 1&1 or KabelDeutschland

I’m currently having the same problem with Pearls.

To clarify somewhat, I get the internal error when I try to look up the route CDG-TNR and vice versa. Things seem to work when I look up shorter routes like TNR-NBO.

I only patched gatow with a quick fix on Saturday which basically addressed the symptoms but not the actual cause. Will probably deploy a full patch to all game worlds today or later this week to resolve the issue. Although as far as I know there are two very similar problems (symptom-wise) of which only one can be fixed as of now.

A patch has been applied to all game worlds now. The cause of the issue probably was related to cache data that should have been invalidated after certain types of flight instance deletions but wasn’t. Please let me know if this or similar issues re-occur.

Thanks for all you do here. I’m sure you have your hands full.

hands full ?

gatow is down

I think Gatow is back now.

Every week, in the night from Sunday to Monday, servers undergo the weekly statistics update. It’s very likely that’s what you encountered.

Down again

ehm - no - working as it should be… no problems at the moment.

Ich habe sehr häufig den Fehler:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: org.apache.jasper.JasperException: java.lang.IllegalArgumentException: Illegal pattern character ‘f’

    org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:515)

    org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:422)

    org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)

    org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

    org.jasig.cas.client.util.AssertionThreadLocalFilter.doFilter(AssertionThreadLocalFilter.java:40)

    de.airlinesim.web.InstallModeFilter.doFilter(InstallModeFilter.java:48)

    org.jasig.cas.client.validation.AbstractTicketValidationFilter.doFilter(AbstractTicketValidationFilter.java:167)

    org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)

    org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)

    de.airlinesim.web.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:56)