Idlewild and Croydon down

Since at least 7pm US ET (one hour ago).

Both Idlewild and Croydon are down.

Ping does not come back and looks like both game worlds share the same IP so this would indicate either network issue for that server or sever problem itself.

Both game worlds currently offline. Whatever happened last night also stopped the database and we're having problems getting it to restart right now. Will keep you posted.

Thanks Martin, hope you guys get it back up soon, I’m having withdrawl LOL.

Current status:

It looks like something caused a reboot of the machine hosting the Croydon and Idlewild game worlds last night. This seems to have caused some kind of corruption in the database of Idlewild or at least something that causes the database system to trip whenever it touches Idlewild's tables.

We are now moving Croydon to another physical machine so we can look at the problem in isolation and to bring at least one game world back online asap.

We have to investigate further concerning Idlewild. Please note that even if we fail to retrieve Idlewild's data, backups are available. But let's wait and see first what we will figure out!

Croydon should be accessible again, although with quite a backlog of around 9h at this time. 

Still looking into the Idlewild situation.

Idlewild is back online as well. The backlog is even more than for Croydon, but if Croydon is any indication, it should be dealt with rather quickly.

Details concerning the status of Idlewild have been sent directly via IGM to all affected players.

Sorry for the inconvenience cause by this!

Thanks again Martin, you guys are great!

Hallo, 

heißt das jetzt, dass all meine Änderungen die ich gestern Abend gemacht habe, noch einmal machen muss?

Tut mir leid, dass ich in Deutsch schreibe, weil mein Englisch ist nicht so gut.

Hallo,

heißt das jetzt, dass all meine Änderungen die ich gestern Abend gemacht habe, noch einmal machen muss?

Ja