No connecting passengers at my hub

English Boards General
1

Dear AS,

Currently I have an airline named Comfy Airlines (Aspern) wich is based in ORD.

I try to make a hub and spoke system, but I have no connecting passengers at ORD.

What can I do to improve the connecting passengers at my hub?

Thanks in advance

2

For the moment you are doing the right thing. Just offer connections and expand. You are at the moment only transporting passengers that want to fly directly from ORD to your destinations. The US is a big market with a lot of passengers so it take some time before the hub and spoke system kicks in. Usually it happens after 3-4 weeks that the competition kicks in. I can see that you have 1 IL that you did yesterday ..... so it will also need 3 days to see the results ... just have a look in 2 days if you are getting some passengers from him that you can distribute through your network.

3

Also check the menu Operations -> Interlining. Look for the part called "Internal Network" and make sure that "Networking Enabled" is checked.

It should be checked by default, but if you have unchecked it for any reason then you will not get connecting passengers.

4

For the moment you are doing the right thing. Just offer connections and expand. You are at the moment only transporting passengers that want to fly directly from ORD to your destinations. The US is a big market with a lot of passengers so it take some time before the hub and spoke system kicks in. Usually it happens after 3-4 weeks that the competition kicks in. I can see that you have 1 IL that you did yesterday ..... so it will also need 3 days to see the results ... just have a look in 2 days if you are getting some passengers from him that you can distribute through your network.

Thanks for the information!

Also check the menu Operations -> Interlining. Look for the part called "Internal Network" and make sure that "Networking Enabled" is checked.

It should be checked by default, but if you have unchecked it for any reason then you will not get connecting passengers.

It's enabled

5

It also depends on where you are looking. If you are looking at your Office page for ORD, where up at the right it shows transfer passengers, it isn't up to date. You want to check the individual flight statistics from your Route Management page over where it says "details". In that page, you will see your transfer passengers for that particular flight, and it updates when the passengers book flight.

6

Hey AS,

I'm not sure why I don't have connecting passengers from my hub in Yangon? My airline is Myanmar Airways on Croydon, if you could reply that would be great!

Thanks

Billy 

7

When is the flight scheduled? Where is it going to? A screenshot of your aircraft's schedule would help. Definitely need a little more information though.

8

 Problem fixed!

9

Damn I'm good.  :lol: