On-board services in First Class?

I am just wondering - even you have checked the best items in the service profile on first class, you only get 5 bars up to 5500km... it is like as if airlinesim doesn't want you to operate long haul first class at all ;) may I ask why? I mean if you spend a flight on EK's A380 first class from DXB to JFK, you probably won't be dying to get off the plane right?

If I remember correctly SK once said - 1 green bar is what a passenger expects, 5 green bars is beyond the wildest dreams. I think this applies to on-board service as well. So as long as you have 1 bar on your 10 000km flight, you're good to go. It's not like your competitors can outdo you on on-board service either.

Hi,

what you say is true.

But I agree with Calvin... it is like AS doesn't want you to operate wide bodies on long haul flights. Passengers will just as well take two connecting flights of 5000km, on more profitable planes, that do get 5 green bars for on-board service.

And yes, I know passengers prefer a direct flight. But "prefer" means you get a bigger share of the passengers. There are 3 daily (direct) flights between PEK and LHR, and there are hundreds of conncting flights with one stop-over between these airports. The 3 direct flights are not competing with each other, they are competing with all the other flights  ;-)

Jan

And passenger do only transfer twice ... so might be another argument for direct flights.

Hi,

a good direct flight has an overall rating of 99 or 100. A good connection flight has an overall rating of 70. Let's assume that the flight with a rating of 100 gets three times as many bookings as a flight with a rating of 70. There are 3 direct flights between PEK and LHR. And let's assume there are 91 flights with one transfer (via BKK, DXB, DEL, BOM, DOH... the list is long).

For passenger distribution that would mean you get 91 flights with x passengers and three flights with 3x passengers. If there are 1000 passengers who want to travel from PEK to LHR, the direct flights will each get 30 passengers and the flights will one connection will get 10 passengers each.

If I want to get my PEK-LHR flight fully booked, my direct flight also needs a high rating. If only to attract connecting passengers at both ends of the route.

Unfortunately, I cannot please my passengers. Even if I offer them free champagne and caviar, they won't give me 5 green bars for on-board service. That means I have to lower my ticket prices to get a high ORS rating. Lower them more than I have to with my narrow bodies who fly shorter routes. Routes where passengers happily give me 5 green bars for my service. And to make matters worse, my wide bodies are less profitable than my narrow bodies.

I believe that is the point Calvin was making. And he knows that passengers only connect twice. That has little to do with his statement: the game does not really encourage long haul (first class) flights.

Jan

I think this is partially Since you can only serve two meals and one starter\desert even for flights lasting 10 hours +

Jan's got my point, and raised a good point that I didn't even mention. In real life the long haul premium class is a lucrative business but on AS it is quite a lot worse...

For starters, widebodies, by themselves, are already less profitable than narrowbodies.

And now this is what we get from long haul first class ratings:

Flying from JFK to LHR (5,551km) in American first class - sure!

From CLT to MUC (7,313km) on Lufthansa? Hmm I guess, yeah.

What about you're on Cathay Pacific from SFO to HKG (11,182km)? Oh god no it is way too far.

How about LAX to DXB (13,439km) on Emirates first class? Please, I'd rather take two connecting flights.

Yeah, well, I guess I made it more dramatic - but essentially this is what we're getting from the ratings.

There should be a way to achieve 5 stars on long haul first class - granted it will be expensive, but at least there should be a way to make your first class pax feel like they're the king of the world.

And Alex...I wouldn't know but I doubt that is the case. Two main meals sound pretty normal to me...but I wouldn't know 'cos I haven't flown in first class before ;)

I meant game mechanic wise, not realism wise. The main way of getting good long haul rating on onboard services is adding More meals.

I meant game mechanic wise, not realism wise. The main way of getting good long haul rating on onboard services is adding More meals.

Oh oh okay. Fair enough :P

But you are absolutely correct...my passengers are overjoyed when I get'em another meal on their flights.

Oh oh okay. Fair enough :P

But you are absolutely correct...my passengers are overjoyed when I get'em another meal on their flights.

I think you need stripper or maybe two for First class for 10000+ km route :lol:

Hmm... sounds like Airline Fantasy, raher than Airline Simulation  :P

But the fact remains that "one green bar is what the passenger expects, 5 green bars would be a dream" is true when talking about long haul, but not true on shorter flights.

Jan

Notice that short flights also cannot get maximum ratings.

For sub-800 flights the best of the best will get you 4 bars in Y and 3 bars in C and F.

I understand that you may need a stripper or two for 10000+ km flights in F, as darky said above (I say two, since obviously you would need at least one female and one male stripper), but for sub-800 flights?

Obviously  :D