Hey Martin!
Actual ORS on Paine don’t show exact rating of flight.
Am I right that that image factors still influent on passengers wish to fly particular airline?
So if airline A has price 100$ but uses old aircraft, standard seats, bad staff mood, no service, etc. and airline B has the same price, but new aircraft, good seats, 5 bar staff mood, etc. and depart same exact time as airline A, passengers will choose airline B?
Sure connections will influent also, but lets imagine 1 direct flight from city A to B.
Thanks for answer!
Max
Hey Max,
as I don’t see any personal angle here, I took the liberty of converting your DM into a public topic for everyone’s reference.
Your assumption is correct: The new rating system applies or more less the same criteria as the old one, just using different scales and weights. Consequently, image is also a factor.
On a side-note: Image is still computed in exactly the same way as before, meaning the values are still per service-class and not influences by customer types at all.
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For budget passengers, obviously the price is the top priority, for urgent passengers, duration is the top priority, for quality conscious passengers, the quality matters a lot
Is that also true?
More or less, that’s correct, yes.
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Hey Martin! Thanks for the answer! I am just trying to understand will my business model be viable in long-term perspective;)
In Paine, I generally wouldn’t count on that 
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Well, it works for now 
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