Account number deleted without reason

Dear administrator hello~
I’m sorry to bother you. I have a question about the game. I’d like to ask you,【Hoover】 The account of this server has been deleted for no reason. I have not violated the regulations. I have played this account for several years. Please help me solve this problem

 Best wishes

Deleted information:Princess Airlines And other subsidiaries

This is the wrong section. Write an email to support@airlinesim.aero instead.

Maybe you have ran out of credits and have not recharged in time ?

When I log in, it shows that there is still balance T.T

okay, thank you~~^ ^