Certain flights display no bookable passengers seats, only cargo

English Boards Community Support
1

Hi,

 

I'm a new player, and have established 2 routes. On one route, BRU-LHR, there are a couple of flights where only cargo is scheduled, but no passengers. 

 

Basically the bookings are fine till a certain flight (meaning they display the booked passengers loads and cargo) then for a whole number of flights there won't be any passenger loads, where after a day it picks up again with passenger loads. It looks as if for a certain number of flights only cargo can be booked, but no passenger seats.  I attached a printscreen.

 

Does anyone know why this happens, and/or if  something needs to be done?

 

thanks!!

2

Can’t see the screenshot.

If no pax can book, it might be because you’re lacking the traffic rights. Where’s your airline based?

3

Hi Matth,

It's based in BRU. I tried to attach the screenshot.

4

That’s strange. As you seem to have traffic rights, it seems as if you didn’t have a cabin installed during that time. Did you remove/re-install the seats?

Other than that I’m a bit at a loss.

5

I didn't do any cabin change.. as you can see before and after , the configuration is the same.  Well, in any case flights are picking up again after :-)