I have two questions concerning the ORS and the flight bookings.
Do passengers who plan to fly first class, fly business if there is no first class available ? And do passengers who plan to fly business, fly economy if there is no business class available ? Do they upgrade to first class ? Or do they just stay at home ?
And secondly, if competing airlines have a rating of 100, their flights are listed chronologically. Am I correct when I assume that in such a case passengers book the next available flight and that lowering your prices won’t get you any extra passengers ?
Hm… in that case passengers would base their decision for a direct flight on the final rating, and base their decision for a combined flight on the price instead of the combined rating.
But then again, I don’t know how two ratings are combined. So what you say is possible
It’s entirely possible that your flight, with a rating of 100, can be part of a longer itinerary. In that case, unless you interline with your direct competitor that also has a rating-100 flight on the same leg, you can attract passengers your competitor cannot, or not in the same way as you do.
I now know that X passengers are assigned to each class, and that they don’t upgrade or downgrade.
But I still don’t know if it helps to lower prices when every airline on a certain route has a rating of 100
I know that seating, pricing, on-board service and whatever influence the ORS rating. But what if everybody has the same rating ? Are we at that moment all equal, or does the system go back to one of the component factors (like price) to decide which airline gets the booking ?
Passengers assigned to e.g. "First" will book legs in "Business" or even "Economy", if this alternative is rated higher than ground transport - at least as far as I know [I stand to be corrected].
Example: On Tempelhof, go to the ORS, type “BCD” (Bacolod) to “HKG” (Hongkong), select “First Class” and “in 48 hours” . Take a look at the connections .
Thanks Plotz. I checked your example and passengers indeed downgrade if no first class is available.
One question still remains: does price make a difference if all operators on a given route have a score of 100/99. But as nobody seems to know, I shall try to figure that out by trial and error.
Thanks, and your answer makes sense. I was thinking along the same lines.
So it should be safe to raise my prices. As long as my rating stays at 100, it should not matter that I am twice as expensive as the competition… I hope
I would like to know one more thing about the pax in different classes… If my first & business is the same price (or first is lower) and I have business running full since the first booking but first remains sparsely booked… why don’t the business class folks just go for the first class?? I have converted a lot of these aircrafts to econ & business only and they run full so there are plenty of business pax, that’s not the problem…
is it possible that your first class had a low rating on the ORS ? That might explain the empty seats. And I don’t know if passengers want an upgrade, not even if you sell your first class seats cheaper than business. I guess it all depends on the ORS rating.
Two airlines serve one route. Airline 1 offers better service to a higher price. Airline 2 offers worse service to a cheaper price. Both airlines have the same price performance rating. Wich one do pax prefer?
Direct passengers only care about the direct rating so if they have the same direct rating then both. If we are talking connections it can be very different.
Direct passengers only care about the direct rating so if they have the same direct rating then both. If we are talking connections it can be very different.
Connection passengers care about more than just the rating?
For direct flights, yes. A 787 on JFK LAX will reach 100 and 737 only 99 as direct rating. For connections a rating of all individual flights and total time factor are combined for a final connection rating, with a peak on a certain value which you can find out by trial and error.