Read before posting!

Hi guys,

Since this is a brand new forum, we’d like to keep this clean and organized. To make sure your posts are in the right spot, please read this post carefully.

  1. You notice your flights aren’t departing despite their departure time having passed already? Check the game status at the bottom of your game world’s in-game pages. Is there a backlog? Then please check out the “Server status” forum (here) and if no thread exists yet, create a new one!

  2. The server cannot be reached. See the Step 1 for further instructions.

If your problem isn’t related to the update process or the general availability of a server, then this is the right place to look for help. If you are experiencing problems other than those mentioned above, you may also contact support at

Thank you for helping us keep this forum organized.