# Service level ratings

Hello all,

I got a quick question on the service-level ratings.

I can understand that it is ranked by distance, but the denomination of the distances is quite unclear to me.

With a "standard" service (without minimum distance), the first line of the table is for 500km. So I would assume that the ranking on that "500km" applies for all flights between 0 and 500km. Alright.

But when I do insert a service with minimal distance (say 1500 km), the first line is for 1500km. Yaiks. Because the service is not even possible under 1500km, what the heck does the first line indicate?

I find this presentation to be very confusing for me. Are the numbers indicated the lower or the upper bound?

Because while the first doesn't make much sense without minimal distance (why isn't the first line 0km?), the second doesn't make much more sense with a minimal distance service (what would the first line mean then?).

Thanks,

--

U.

the bars have a width of 20 poonts and are a indication of the underlying graph.

the function is calculated based on the choices you make, the profile csn only be assigned to flights and/or routes that meet the minimum criteria.

this has been discussed in numerous threads. please refer to the search bar

the bars have a width of 20 poonts and are a indication of the underlying graph.

the function is calculated based on the choices you make, the profile csn only be assigned to flights and/or routes that meet the minimum criteria.

this has been discussed in numerous threads. please refer to the search bar

Thanks for your answer. I was obviously not clear enough while writing my question.

I do not need any explanation on the bar representation of the rating, this is easily understood.

I need an explanation on the meaning of the "Distance" row.

Specifically:

If I have a flight of x km, which line of the table should I look at? The line with an immediately superior distance, or the line with an immediately inferior distance?

Although the first option seems fine (if I got a flight of 250km, I would look at the line 500km to get the rating), it doesn't seem consistent with a profile including a service with minimal distance (why is the first line indicating the minimal distance of my service rather than the immediately superior one?)

AFAIK the lines state the rating that you will get at that distance, so just use whichever distance is closest (i.e, if your flight is 1400 km or 1600 km long, look for the 1500 km bar to give you the approximated rating, and assume it will be "slightly more" or "slightly less", respectively.

Bear in mind the ratings are a continuous variable and the bars are merely representative, i.e. a rating of "3 green bars" can mean a wide range of values. Your 1501 km flight won't get a significantly lower rating than a 1500 km or 1499 km flight.

@OP:

appears you need an explanation afterall.

there is a continous function for the rating. the representation simply tells you the value for te given distances. when you make an educated guess on the nature of the function, you can interpolateba rather exact value for the rating

Great. That was the only logical explanation I never actually thought of...