That's known - we experienced this to be a sign of high load on the server.
Currently we are being compensated 2 days worth of gameplay, eventhough the server is still quite unplayable, and has been it for more than a week? Takes around 30 minutes, make one flight schedule with 4-5 different destinations.
Normally I dont complain, but it’s not in the AS spirit to charge money, when you cannot play :mellow:
(But we do appreciate the efforts getting the server back to normal!)
hm ... I can see that it is slower than normal, but not unplayable. There is no report about unavailablilty so far. So please provide some more information if possible.
sk, could you please try to make a flight schedule at a plane @ gatow, and see how slow it is? It's dreadful to spent 20-30 minutes, just to make a single schedule with 4-5 routes. And it often times out!
That seems to be partial ... just tried it and in some time it's normal speed and sometimes it is really slow (seems to happen when Miscellaneous updates are done)
I will make a video, and compare it to all the other servers - normally I dont complain, but also stuff like saving seating configurations, open airport branch offices takes up to 30-45 seconds.
You might call it partial, but it has been partial for more than a week, and it dosent happen on the other servers 
(I play at 3 other servers, with no issues at all!)
Please don't misunderstand me, I won't make it a minor problem. I understand your point, but at the moment I don't know what's going on.
Es ist und bleibt schlicht mühsam auf Devau. Und es fällt mir schwer daran zu glauben dass es "Spitzen" sind die für diese schicke Meldung sorgen. Beim Anlegen von Flügen wird zwar mal eben die Flugnummer vergeben, der Flug aber nicht eingerichtet.
… einfach mühsam.
just some observations at gatow:
roughly every 10 minutes a complete breakdown: read request very slow and write requests are running out of time (including error message "time out"), from my point of view it's the "Flight Instancing".
All the time, everything else feels damn slow, but is as fast as always. Just an example: Deleting a flight plan of an aircraft.
50% of the cases: everything works fine within 1 or 2 seconds.
rest of it: it needs some seconds until a new page is loaded. I can see some elements of the new page (e.g. navigation bar) of the new site, but it takes up to 30 seconds until the page with the empty flight schedule is loaded. If i am opening the same aircraft during the loading in another tab, i get immediately the complete (empty) page.
Es ist und bleibt schlicht mühsam auf Devau. Und es fällt mir schwer daran zu glauben dass es "Spitzen" sind die für diese schicke Meldung sorgen. Beim Anlegen von Flügen wird zwar mal eben die Flugnummer vergeben, der Flug aber nicht eingerichtet.
… einfach mühsam.
Bei mir genau das selbe ... hab heute morgen fast zwei Stunden gebraucht um 3 Maschinen einen Flugplan zuzuweisen!
I keep getting "Operation has timed out" when trying to change ticket prices in Route Management.
UPDATE: The problem seems to have passed now.
Wieder einmal scheint jetzt Devau überlastet. Es sind 5 User gleichzeitig "aktiv" und schon dauert es über eine Minute bis die Seiten laden und es erscheinen die Fehlermeldungen bei der Flugeinplanung.
Ich kann mir nicht vorstellen dass dies nun der Dauerzustand mit dem Argument “zeitweise Überlastung” werden soll.
This is also my general impression. Devau seems to be overloaded and can´t deal with normal amount of work. Loadings of pages takes considerable time and it takes much longer to sketch an aircraft with a new schedule.
What do you exactly mean with "reset". A classic reset means a radical move.
Perhaps all the slot-taking 50+ flights per day between 2 airports took to much time to create.
IIRC a few years ago the airport-updates were changed from a straight-line moving over the globe to the updates we are now familiar with. One of the reasons was to reduce performance-problems and to stabilize Devau IIRC.
I would greatly appreciate updates by SK and his team (posted here) about the possible reasons and the continued performance-problems on Devau. There are (from time to time) hefty problems to load a page or to check an aircraft.
My point of view is freeze the credits, reset DEVAU, take it offline and bring it back when it works again.
I would welcome a decision to take Devau offline to enable the team and technicians to verify and resolve the problems suffered on this server. A compensation could be indeed a freezing of credits for Devau until the server works again smoothly.
Thank you
Excuse me, I'm glad you working so hard for the reason, but thing it's time to stabalize the server, for a total-reset, or any compansations for the users.
My point of view is freeze the credits, reset DEVAU, take it offline and bring it back when it works again.
Perhaps all the slot-taking 50+ flights per day between 2 airports took to much time to create.
You play one month one Devau and you want a reset? Sure. And Devau is the first and only server with connections flying 50 times a day? No, not really.
Every server has sometimes problems and the team solved it. Sometimes in one day, sometimes in some weeks. Airlinesim is a complex game with and more and more features.
Wait a bit and you don't get disappointed.
Wieder einmal scheint jetzt Devau überlastet. Es sind 5 User gleichzeitig “aktiv” und schon dauert es über eine Minute bis die Seiten laden und es erscheinen die Fehlermeldungen bei der Flugeinplanung.
Augenblicklich habe ich wieder ähnliche Probleme. Das System scheint überlastet zu wirken. Es wäre interessant, ob andere Spieler ebenfalls Probleme haben?
At the moment I am experiencing similar problems again (the system seems to overstretched). It would be interesting for me to hear similar problems from other players?
Ich mache die selben Erfahrungen auf DEVAU. So macht es jedenfalls keinen Spaß..... :mad:
Sorry, but I 100% agree with many of the above comments: this past week or more on Gatow has been terribly frustrating, a waiting game for pages to load, for timetable changes to be confirmed etc. etc. I think we players have been quite patient this past while - an improvement is well overdue!
Maybe it’s because I’m running avery young airline on gatow so I don’t have to schedule several aircrafts at a time, but while loading times arenot great, I mostly find them reasonable. Just my two cents
[EN]
I am back from a long overdue vacation (first in years, in fact) and the performance issues of Gatow, Devau and any other game world are my top priority this week. Quite a few performance optimizations have already been applied to and tested on Aspern, Stapleton and Quimby, but these are far from optimal and were hurriedly done in face of an acute backlog. I am currently preparing a far better and robust solution which will require a few days of development and testing though. As such, I cannot promise an immediate improvement, but "only" a lasting one once my new approach works as intended. I sincerely hope that I can get this done this week...until then I once again have to ask for your patience and understanding.
[DE]
Ich bin aus einem lange überfälligen Urlaub zurück (der erste seit Jahren, genau gesagt) und die Performance-Probleme auf Gatow, Devau und eventuell anderen Spielwelten steht diese Woche ganz oben auf meiner Liste. Es wurden zwar schon einige Performance-Verbesserungen auf Aspern, Stapleton und Quimby eingeführt und getestet, aber diese sind definitiv keine optimale Lösung und wurden eilig im Angesicht akuter Rückstände umgesetzt. Ich bereite momentan eine deutlich bessere und robustere Lösung vor welche allerdings einige Tage für Entwicklung und Tests benötigen wird. Entsprechend kann ich keine sofortigen Verbesserungen versprechen, sondern "lediglich" bleibende sobald mein neuer Ansatz so funktioniert wie gedacht. Ich hoffe inständig, dass ich das diese Woche schaffe...bis dahin muss ich erneut um eure Geduld und euer Verständnis bitten.